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We understand you have questions, and we're here to provide the answers! Below you'll find information about our services, guarantees, and more. If you don't see your question answered here, please don't hesitate to contact us – we're happy to help!
Yes! We stand behind the quality of our work. We offer a satisfaction guarantee – if you're not completely happy with our service, please let us know, and we'll do our best to make it right. Your satisfaction is our top priority.
We proudly serve homeowners and businesses in the following Pennsylvania counties: Lancaster, York, Dauphin, Lebanon, Berks, and Chester.
We offer a 7-day "weather protection" guarantee. If, within 7 days of your window cleaning service, unexpected weather (such as heavy rain or snow) significantly affects the appearance of your windows, we'll come back and perform a touch-up cleaning free of charge. Please note that this guarantee applies to normal weather conditions and does not cover damage from severe storms or other unforeseen events.
A water-fed pole is a specialized window cleaning tool that allows us to clean exterior windows, especially those in hard-to-reach places, safely from the ground. It uses a telescopic pole with a brush attachment and a pure water system. The purified water, free of minerals and impurities, leaves your windows spot-free and sparkling without the need for squeegees. This method is environmentally friendly and often safer than traditional ladder work.
French pane windows, also known as divided light windows or multi-paned windows, are windows divided into smaller sections of glass. These sections are separated by grids (you can feel and touch them) that are attached to the glass surface, creating a classic, elegant look. They are common in many homes.
Each individual piece of glass is considered 1 pane. For example, a window with six smaller glass sections separated by grids is counted as six panes. A standard double-hung window (two sections, each with one pane of glass) would be counted as two panes. For a quick, rough estimate for your quote, you can use your house size as a general guide. We're happy to provide a precise pane count and accurate quote when we assess your property in person.